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Frequently asked questions

Quick answers to the things customers ask most

Orders & Delivery

How fast is delivery?+

Most products are delivered instantly. Some (like IPTV) may take up to 30 minutes.

Where will I receive my product?+

Activation details and download links are sent to the email used during checkout.

I didn't receive my order — what now?+

Check spam first, then contact our 24/7 live chat. Most issues are resolved in minutes.

Payments

Which payment methods do you accept?+

Stripe, PayPal, SSLCommerz, bKash, Nagad, Rocket, crypto and bank transfer.

Is checkout secure?+

Yes, all transactions use 256-bit SSL encryption and PCI-compliant processors.

Warranty & Refunds

Do products come with warranty?+

Yes — every order includes a full subscription warranty. We'll replace any account that stops working.

What's your refund policy?+

Full refund within 24 hours if the product can't be delivered or activated. See Refund Policy for details.